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Refund Policy

Effective Date: July 15, 2025

At Kahrs Trading Cards, we strive to ensure customer satisfaction with every purchase. Please review our return and refund policy below.

 

1. All Sales Are Final (With Exceptions)

Due to the nature of trading cards and collectibles, all sales are considered final. However, we will make exceptions under the following circumstances:

  • The item arrives damaged

  • The item was incorrectly shipped (wrong product)

 

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 7 days of delivery by emailing:

📧 kahrstradingcards@yahoo.com

Include:

  • Your order number

  • Photos of the item and packaging

  • A brief description of the issue

We will review your claim and, if approved:

  • A replacement (if available), or

  • A refund to your original payment method

 

3. Incorrect Addresses

Please ensure that your shipping address is accurate. We are not responsible for packages that are undeliverable due to incorrect or incomplete addresses. There will be no refunds given to those with incorrect addresses.

 

4. Return Shipping

If a return is approved:

  • We will provide instructions for how and where to send your return.

  • Return shipping costs are the responsibility of the buyer unless the return is due to our error.

 

5. Non-Returnable Items

We do not accept returns for:

  • Opened or unsealed packs/products

  • Cards damaged by customer

  • Cards listed as “sold as-is” or “damaged”

  • Custom orders or special edition items

 

6. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, a refund will be processed within 5–7 business days.

 

7. Late or Missing Refunds

If you haven’t received a refund:

  • First, check with your bank or credit card company.

  • It may take some time before your refund is officially posted.

  • If you’ve done this and still have not received your refund, contact us at kahrstradingcards@yahoo.com.

 

8. Contact

If you have any questions about your order or our return policy, contact:
📧 kahrstradingcards@yahoo.com

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